Frequently Asked Questions
Everything you need to know about your MADLIONS tech experience.
What is the warranty period for MADLIONS electronics?
All our electronic devices come with a standard 12-month manufacturer warranty that covers hardware defects and technical malfunctions under normal use.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your package in real-time.
What is your return policy for opened gadgets?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Do you offer international shipping?
Yes, MADLIONS ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are the power plugs compatible with my country's standards?
We ship products with region-specific power adapters based on your shipping address. If you need a specific plug type, please contact our support team immediately after ordering.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.